FAQ's and Troubleshooting

Setting up Google on Madgicx

How to ensure your google GDN account is setup correctly. Going over our Basic and Advanced Settings for Google.

Written by Emily French
Updated over a week ago

How Much Pixel Data Do You Need to Create Madgicx Audiences?

Explaining the amount of data needed to create new audiences and start seeing results

Written by Madgicx Support Team
Updated over a week ago

How to create a catalog on Facebook Ad Manager

A step-by-step guide to setting up a catalog on Facebook Ad Manager.

Written by Madgicx Support Team
Updated over a week ago

Madgicx Mobile

How to review your stats on the go!

Written by Emily French
Updated over a week ago

How do I create interest based audiences on Madgicx?

A frequently asked questions regarding the Audience Studio

Written by Madgicx Support Team
Updated over a week ago

How do I launch Ads into my Ad Sets & Campaigns?

Check out our new-and-improved feature to launch your ads

Written by Madgicx Support Team
Updated over a week ago

How Do I Connect the Madgicx Extension?

Written by Madgicx Support Team
Updated over a week ago

What Is Sunsetting on the Ad Set Level?

Understanding the Sunsetting Tactic on the Ad Set Level

Written by Madgicx Support Team
Updated over a week ago

What is Surf on the Campaign level?

Understanding Surf on the Campaign Level

Written by Madgicx Support Team
Updated over a week ago

What Is Surf on the Ad Set Level?

Understanding Surf on the Ad Set Level

Written by Madgicx Support Team
Updated over a week ago

How do I stop uninterested audiences from seeing my Ads?

Ad Care on Madgicx, manages the unsubscribe process by creating an unsubscribe link to people who are uninterested in seeing your Ads

Written by Madgicx Support Team
Updated over a week ago

Are You Ready to Start Bid Testing?

Who should use Bid Testing and the four strategies we offer in Madgicx

Written by Madgicx Support Team
Updated over a week ago

Troubleshoot - IG & FB Permission Checks

Follow these steps to solve Instagram and Facebook permission issues

Written by Madgicx Support Team
Updated over a week ago

Re-establish your Facebook Token

How to re-establish your token If you don't have permission to your Facebook Page while using Madgicx

Written by Madgicx Support Team
Updated over a week ago

What Are the Best Audiences for Lead Generation?

Get started with the best audience selection for lead generation

Written by Madgicx Support Team
Updated over a week ago

Why Can't I See My Ads Using the Ads Picker?

FAQ's & Troubleshooting

Written by Madgicx Support Team
Updated over a week ago

How to A/B test on Madgicx

How to conduct a quick A/B test through Madgicx

Written by Madgicx Support Team
Updated over a week ago

How to Read Madgicx Color Grading

Written by Madgicx Support Team
Updated over a week ago

Where can I find tutorials?

Find the App guide on Madgicx

Written by Madgicx Support Team
Updated over a week ago

How to Choose your Madgicx Plan

Learn about our pricing structure

Written by Madgicx Support Team
Updated over a week ago

Is Madgicx the Tool For Me?

Decide whether Madgicx is right for your brand

Written by Madgicx Support Team
Updated over a week ago

What is the Difference Between the Lead Gen, eCommerce, and App Installs Experience?

Learn how Madgicx optimizes your experience based on your account type.

Written by Madgicx Support Team
Updated over a week ago

How to find your Ad/Ad-Set/Campaign ID

Where to locate the ID for your assets

Written by Madgicx Support Team
Updated over a week ago

My automation tactics aren't working

Step by step help for automation tactics issues

Written by Madgicx Support Team
Updated over a week ago

Does Madgicx support Dynamic Ads?

Find out which Dynamic ads are supported by Madgicx and which aren't yet supported.

Written by Madgicx Support Team
Updated over a week ago

Why Can't I Find Some of My Ad-Sets in the Campaign Overview?

Written by Madgicx Support Team
Updated over a week ago

I Can't Find My Catalogs

Step by step guide for catalogs issues

Written by Madgicx Support Team
Updated over a week ago

Meet our eRFM Customer Module

What is the eRFM customer module

Written by Madgicx Support Team
Updated over a week ago

When do the Automation tactics reset?

Written by Madgicx Support Team
Updated over a week ago

How do I create ads in Madgicx?

How to create ads using Madgicx

Written by Madgicx Support Team
Updated over a week ago

Why aren't my Audiences Delivering?

Written by Madgicx Support Team
Updated over a week ago

What's ROAS and ROAS (unified mean)

What is ROAS and ROAS unified

Written by Madgicx Support Team
Updated over a week ago

How to White Label Assets on Madgicx?

Written by Madgicx Support Team
Updated over a week ago

What are the built-in audience exclusions in Madgicx?

Madgicx exclusion explained

Written by Madgicx Support Team
Updated over a week ago

How Often do Automation Tactics Trigger?

This article will help you understand how often your Automation Tactics are checked

Written by Madgicx Support Team
Updated over a week ago

How to Get Started using Madgicx

How to start using Madgicx

Written by Madgicx Support Team
Updated over a week ago

How Do I Unsubscribe from Madgicx?

How to go about unsubscribing from Madgicx

Written by Madgicx Support Team
Updated over a week ago

How Do I Gain Insights From The ARR Dashboard?

Gain invaluable insights from the strategic dashboard

Written by Madgicx Support Team
Updated over a week ago

How Do I Find My Best Creatives?

Learning How to Use Madgicx's Creative Insights

Written by Madgicx Support Team
Updated over a week ago

How do I get started with Madgicx audiences?

How to launch new audiences

Written by Madgicx Support Team
Updated over a week ago

Madgicx vs. Revealbot

Madgicx is the #1 Facebook Ads software in the market. Customers who switched see an average increase of 2X ROAS.

Written by Madgicx Support Team
Updated over a week ago