FAQ's and Troubleshooting

A curated list of the most commonly asked questions by madgicx.com customers

Emily French avatar Adriel Sharaby avatar Madgicx Support Team avatar
42 articles in this collection
Written by Emily French, Adriel Sharaby, and Madgicx Support Team

Setting up Google on Madgicx

How to ensure your google GDN account is setup correctly. Going over our Basic and Advanced Settings for Google.
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Written by Emily French
Updated over a week ago

How Much Pixel Data is Required to Create Madgicx Audiences?

Explaining the different audiences and the amount of data needed to create those audiences and start seeing results
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Written by Emily French
Updated yesterday

How to create a catalog on Facebook Ad Manager

A step-by-step guide to setting up a catalog on Facebook Ad Manager.
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Written by Madgicx Support Team
Updated over a week ago

Madgicx Mobile

How to review your stats on the go!
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Written by Emily French
Updated over a week ago

How do I create interest based audiences on Madgicx?

A frequently asked questions regarding the Audience Studio
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Written by Madgicx Support Team
Updated over a week ago

How do I launch Ads into my Ad Sets & Campaigns?

Check out our new-and-improved feature to launch your ads
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Written by Madgicx Support Team
Updated over a week ago

How Do I Connect the Madgicx Extension?

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Written by Madgicx Support Team
Updated this week

What Is Sunsetting on the Ad Set Level?

Understanding the Sunsetting Tactic on the Ad Set Level
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Written by Madgicx Support Team
Updated over a week ago

What is Surf on the Campaign level?

Understanding Surf on the Campaign Level
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Written by Madgicx Support Team
Updated over a week ago

What Is Surf on the Ad Set Level?

Understanding Surf on the Ad Set Level
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Written by Madgicx Support Team
Updated over a week ago

How do I stop uninterested audiences from seeing my Ads?

Ad Care on Madgicx, manages the unsubscribe process by creating an unsubscribe link to people who are uninterested in seeing your Ads
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Written by Madgicx Support Team
Updated over a week ago

Are You Ready to Start Bid Testing?

Who should use Bid Testing and the four strategies we offer in Madgicx
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Written by Madgicx Support Team
Updated over a week ago

Troubleshoot - IG & FB Permission Checks

Follow these steps to solve Instagram and Facebook permission issues
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Written by Madgicx Support Team
Updated over a week ago

Re-establish your Facebook Token

How to re-establish your token If you don't have permission to your Facebook Page while using Madgicx
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Written by Madgicx Support Team
Updated over a week ago

What Are the Best Audiences for Lead Generation?

Get started with the best audience selection for lead generation
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Written by Madgicx Support Team
Updated over a week ago

Why Can't I See My Ads Using the Ads Picker?

FAQ's & Troubleshooting
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Written by Madgicx Support Team
Updated over a week ago

How to A/B test on Madgicx

How to conduct a quick A/B test through Madgicx
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Written by Madgicx Support Team
Updated over a week ago

How to Read Madgicx Color Grading

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Written by Madgicx Support Team
Updated over a week ago

Where can I find tutorials?

Find the App guide on Madgicx
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Written by Madgicx Support Team
Updated over a week ago

How to choose your Madgicx Plan

An Article About our New Pricing
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Written by Madgicx Support Team
Updated over a week ago

Is Madgicx the Tool For Me?

Decide whether Madgicx is right for your brand
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Written by Madgicx Support Team
Updated over a week ago

What is the difference between Lead Gen, E-commerce and App Installs experience?

Learn how his feature can be of good use if your business is already focused on any of this 3 niches.
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Written by Madgicx Support Team
Updated over a week ago