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FAQ's and Troubleshooting
FAQ's and Troubleshooting
A curated list of the most commonly asked questions by madgicx.com customers
41 articles in this collection
Written by
Emily French
and
Madgicx Support Team
Setting up Google on Madgicx
How to ensure your google GDN account is setup correctly. Going over our Basic and Advanced Settings for Google.
Written by
Emily French
Updated over a week ago
How Much Pixel Data Do You Need to Create Madgicx Audiences?
Explaining the amount of data needed to create new audiences and start seeing results
Written by
Madgicx Support Team
Updated over a week ago
How to create a catalog on Facebook Ad Manager
A step-by-step guide to setting up a catalog on Facebook Ad Manager.
Written by
Madgicx Support Team
Updated over a week ago
Madgicx Mobile
How to review your stats on the go!
Written by
Emily French
Updated over a week ago
How do I create interest based audiences on Madgicx?
A frequently asked questions regarding the Audience Studio
Written by
Madgicx Support Team
Updated over a week ago
How do I launch Ads into my Ad Sets & Campaigns?
Check out our new-and-improved feature to launch your ads
Written by
Madgicx Support Team
Updated over a week ago
How Do I Connect the Madgicx Extension?
Written by
Madgicx Support Team
Updated over a week ago
What Is Sunsetting on the Ad Set Level?
Understanding the Sunsetting Tactic on the Ad Set Level
Written by
Madgicx Support Team
Updated over a week ago
What is Surf on the Campaign level?
Understanding Surf on the Campaign Level
Written by
Madgicx Support Team
Updated over a week ago
What Is Surf on the Ad Set Level?
Understanding Surf on the Ad Set Level
Written by
Madgicx Support Team
Updated over a week ago
How do I stop uninterested audiences from seeing my Ads?
Ad Care on Madgicx, manages the unsubscribe process by creating an unsubscribe link to people who are uninterested in seeing your Ads
Written by
Madgicx Support Team
Updated over a week ago
Are You Ready to Start Bid Testing?
Who should use Bid Testing and the four strategies we offer in Madgicx
Written by
Madgicx Support Team
Updated over a week ago
Troubleshoot - IG & FB Permission Checks
Follow these steps to solve Instagram and Facebook permission issues
Written by
Madgicx Support Team
Updated over a week ago
Re-establish your Facebook Token
How to re-establish your token If you don't have permission to your Facebook Page while using Madgicx
Written by
Madgicx Support Team
Updated over a week ago
What Are the Best Audiences for Lead Generation?
Get started with the best audience selection for lead generation
Written by
Madgicx Support Team
Updated over a week ago
Why Can't I See My Ads Using the Ads Picker?
FAQ's & Troubleshooting
Written by
Madgicx Support Team
Updated over a week ago
How to A/B test on Madgicx
How to conduct a quick A/B test through Madgicx
Written by
Madgicx Support Team
Updated over a week ago
How to Read Madgicx Color Grading
Written by
Madgicx Support Team
Updated over a week ago
Where can I find tutorials?
Find the App guide on Madgicx
Written by
Madgicx Support Team
Updated over a week ago
How to Choose your Madgicx Plan
Learn about our pricing structure
Written by
Madgicx Support Team
Updated over a week ago
Is Madgicx the Tool For Me?
Decide whether Madgicx is right for your brand
Written by
Madgicx Support Team
Updated over a week ago
What is the Difference Between the Lead Gen, eCommerce, and App Installs Experience?
Learn how Madgicx optimizes your experience based on your account type.
Written by
Madgicx Support Team
Updated over a week ago
Troubleshooting
How to find your Ad/Ad-Set/Campaign ID
Where to locate the ID for your assets
Written by
Madgicx Support Team
Updated over a week ago
My automation tactics aren't working
Step by step help for automation tactics issues
Written by
Madgicx Support Team
Updated over a week ago
Does Madgicx support Dynamic Ads?
Find out which Dynamic ads are supported by Madgicx and which aren't yet supported.
Written by
Madgicx Support Team
Updated over a week ago
Why Can't I Find Some of My Ad-Sets in the Campaign Overview?
Written by
Madgicx Support Team
Updated over a week ago
I Can't Find My Catalogs
Step by step guide for catalogs issues
Written by
Madgicx Support Team
Updated over a week ago
Getting started & learning
Meet our eRFM Customer Module
What is the eRFM customer module
Written by
Madgicx Support Team
Updated over a week ago
When do the Automation tactics reset?
Written by
Madgicx Support Team
Updated over a week ago
How do I create ads in Madgicx?
How to create ads using Madgicx
Written by
Madgicx Support Team
Updated over a week ago
Why aren't my Audiences Delivering?
Written by
Madgicx Support Team
Updated over a week ago
What's ROAS and ROAS (unified mean)
What is ROAS and ROAS unified
Written by
Madgicx Support Team
Updated over a week ago
How to White Label Assets on Madgicx?
Written by
Madgicx Support Team
Updated over a week ago
What are the built-in audience exclusions in Madgicx?
Madgicx exclusion explained
Written by
Madgicx Support Team
Updated over a week ago
How Often do Automation Tactics Trigger?
This article will help you understand how often your Automation Tactics are checked
Written by
Madgicx Support Team
Updated over a week ago
How to Get Started using Madgicx
How to start using Madgicx
Written by
Madgicx Support Team
Updated over a week ago
Madgicx account
How Do I Unsubscribe from Madgicx?
How to go about unsubscribing from Madgicx
Written by
Madgicx Support Team
Updated over a week ago
Performance questions
How Do I Gain Insights From The ARR Dashboard?
Gain invaluable insights from the strategic dashboard
Written by
Madgicx Support Team
Updated over a week ago
How Do I Find My Best Creatives?
Learning How to Use Madgicx's Creative Insights
Written by
Madgicx Support Team
Updated over a week ago
How do I get started with Madgicx audiences?
How to launch new audiences
Written by
Madgicx Support Team
Updated over a week ago
Madgicx.com vs. Competitors
Madgicx vs. Revealbot
Madgicx is the #1 Facebook Ads software in the market. Customers who switched see an average increase of 2X ROAS.
Written by
Madgicx Support Team
Updated over a week ago