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How to regain access, or permit access to your Page
Please follow this five-step guide to re-establish your token and regain access to your Facebook page on Madgicx.
Go into Facebook and click your photo on the top right-hand side of the screen. On the menu, select Settings and Privacy, then Settings, as seen below, or Click Here
Select 'Business integrations' on the left-hand bar, and select Madgicx from the menu.
Check the Madgicx app and click 'Remove' to remove the token (don’t worry, we'll add it again soon).
Select 'Remove' again.
Important: Do NOT check the box marked in red. It will delete all Madgicx ads from your account.
Go to back to Madgicx Settings and select reauthenticate to re-establish the token and gain permissions once again.
Step 6. The last and most important step:
When the pop-up appears and you see the blue button "Choose What you Allow" - Click it.
Make sure to click every dropdown and ensure that every page, account, Instagram is selected. (Don't worry- we don't see any of the details of these accounts. It's simply permissions for your own account)
Click ok and you should be good to go 🤩✨
If you are still experiencing permission issues, please contact our Madgicx Wizards through Intercom support 🧙♂️