FAQ's and Troubleshooting

A curated list of the most commonly asked questions by madgicx.com customers

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34 articles in this collection
Written by Tomer Rahavy, Elad, Emily French and 2 others

How do I connect the Madgicx Extension?

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Written by Emily French
Updated over a week ago

What is Sunsetting on the Ad-Set Level?

Explanation of the Sunsetting Tactic on the Ad-Set Level
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Written by Adriel Sharaby
Updated over a week ago

What is Surf on the Campaign level?

Explanation of Surf on the Campaign Level
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Written by Adriel Sharaby
Updated over a week ago

What is Surf on the Ad-Set Level?

Explanation of Surf on the Ad Set Level
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Written by Adriel Sharaby
Updated over a week ago

How do I stop uninterested audiences from seeing my Ads?

Ad Care on Madgicx, manages the unsubscribe process by creating an unsubscribe link to people who are uninterested in seeing your Ads
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Written by Adriel Sharaby
Updated over a week ago

Troubleshoot - IG & FB Permission Checks

Follow these steps to solve Instagram and Facebook permission issues
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Written by Tomer Rahavy
Updated this week

Are you ready to start Bid Testing?

Who should use Bid testing and the 4 strategies we offer in Madgicx
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Written by Adriel Sharaby
Updated over a week ago

Re-establish your Facebook Token

How to reauthenticate your token If you don't have permission to your Facebook Page while using Madgicx
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Written by Emily French
Updated this week

How to Re-establish your Facebook token with Madgicx

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Written by David Dolgin
Updated over a week ago

What are the Best Audiences for Lead Generation?

Get started with the best audience selection for Lead Gen
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Written by Emily French
Updated over a week ago

Why Can't I See My Ads Using the Ads Picker?

FAQ's & Troubleshooting
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Written by Emily French
Updated over a week ago

How to A/B test using different Lookalike Percentages

How to conduct a quick A/B test by splitting the LLA %
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Written by Emily French
Updated over a week ago

How to Read Madgicx Color Grading

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Written by Emily French
Updated over a week ago

How to set up a catalog category within Facebook

Selecting a category on Facebook in order to choose category affinity audiences
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Written by Emily French
Updated over a week ago

Is Madgicx the Tool For Me?

Recommendations for new Facebook ads manager users.
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Written by Emily French
Updated over a week ago

Where can I find tutorials?

Find the App guide on Madgicx
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Written by Emily French
Updated over a week ago

How to choose your Madgicx Plan

An Article About our New Pricing
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Written by Elad
Updated over a week ago

What is the difference between Lead Gen, E-commerce and App Installs experience?

Learn how his feature can be of good use if your business is already focused on any of this 3 niches.
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Written by Tomer Rahavy
Updated over a week ago